Dealer Reviews

Dealer Reviews

We Want Your Google or Facebook Review

We’ve all heard other car dealerships boasting that they’re the best, that they have the best customer service and they always have the lowest prices. We here at Mohawk Ford Sales go about things a bit differently. Instead of us standing on top of the highest building and yelling why we’re the best, we leave it up to our clients.

We welcome everyone to review us on Social Media. This allows all our future clients to understand that our promise to have you not just leave here happy but to keep you happy for the entire time you own your vehicle is indeed a fact. After all, who is more trust worthy than your own friends and family, right?

Please feel free to leave us a review by sending us a message or view how thousands have been happy they’ve chosen Mohawk Ford Sales.

Facebook

Please tell us about your experience by posting a Review on our Facebook page!

GMB

If you have a Gmail, please tell us about your experience on our Google My Business page!

Dealer Rater

Please tell us about your experience by posting a Review on DealerRater!

Excellent
Mohawk Ford
4.5
Based on 1047 reviews
Megan B
Purchased a 2025 Maverick with the help of Angela. She is helpfl and responsive. I highly recommend asking for her if you're looking to buy!
Response from the owner:Thanks for the awesome review, Megan! We're thrilled Angela could help you find the perfect 2025 Maverick. She’s definitely one of the best, and we love that you had such a great experience with her. Enjoy your new ride, and don’t hesitate to reach out if you need anything!
Matthew Bury
Leased a vehicle from here. Everyone was incredibly helpful, especially Steve, my salesman. Thank you to everyone at Mohawk Ford.
Response from the owner:Thanks for the 5-star review, Matthew! We’re so glad to hear that Steve and the team were able to help you. Enjoy your new vehicle, and we appreciate your business!
Kimberly Luey
Rained early this morning making it a difficult walk for people this morning using the sidewalks! Walking on Upper James this morning was hazardous to say the least!
That being said, I'd like to recognize and thank Mohawk Ford for salting the sidewalks in front of their business. What a relief that was to see! Much appreciated! I am not a customer of this business, but a very thankful citizen of Hamilton!
Response from the owner:Kimberly, thank you for your kind words. We’re always happy to assist the community, and we appreciate you taking the time to recognize our efforts!
Earl Nussbaum
What an amazing experience. He bought a used Lexus from a Ford dealership. Every moment of our interaction was outstanding. Everyone we dealt with was outstanding. We would strongly recommend Mohawk Ford in Hamilton!
Response from the owner:Hi Earl, thank you so much for the kind words! We hope to see you again soon. Take care!
Jeff Fortin
I recently bought a new truck from Mohawk Ford and the experience was flawless, Dante was very friendly, knowledgeable and easy to deal with. Also Donna the financial services manager is amazing and definitely makes the process seamless. The service department was also able to squeeze me in with very short notice to swap out my tires while I waited and they were fast and friendly. I’ve bought many new vehicles at various dealerships over the years and can honestly say that my experience with Mohawk Ford has been the best so far.
Response from the owner:Hey Jeff! Thanks so much for the kind words! We’re glad you were happy with your service, and look forward to helping you out again in the future.
mysticannc
Even though I did not have car work there they were very honest and straightforward.
Response from the owner:Hi there, thanks so much for the 5-star review. Much appreciated!
Hamsa Raouf
I’ve always had a great experience at the Mohawk location. Every time I come in for a service, the staff greets you with a smile. They’re well-trained, knowledgeable, and take the time to answer all customer questions in an easy-to-understand way, explaining the service and any parts that are changed. They’re always flexible and do their best to meet your needs when scheduling an appointment, which is amazing.

I really appreciate the reminder about upcoming appointments via text or their answering machine—it’s a great idea and very helpful. They also offer a shuttle service as a backup, which adds an extra level of convenience. I’ve been a customer here for over a year, and I’ve never had a bad experience. They are, without a doubt, the best dealership I’ve found in Hamilton.
Response from the owner:Hey Hamsa, thank you for the kind words. It's very much appreciated and we look forward to helping you out again in the future! Take care and see you soon!
Katrina Sarikehagias
We want to express our heartfelt gratitude to Mike Savvis, an exceptional sales representative at Mohawk Ford, who made our Truck-buying experience outstanding. We knew who to go to after multiple family members purchasing from him. Mike, is not only a fantastic person but also an incredible sales rep. If you’re in the market for a truck, SUV, or car, we highly recommend visiting him. He takes the time to understand your needs without any pressure, helping you find something that fits your budget.

The entire staff at Mohawk Ford is welcoming and kind, making you feel valued from the moment you walk in, whether you're making a purchase or just browsing. As a family-owned dealership, they truly appreciate each customer. We were fortunate to meet the owner Kendall, and we can't say enough about the wonderful atmosphere and service at this dealership.

Cheers to a wonderful weekend ahead! Mike, you’re the best! We love our purchase.

John & Katrina
Response from the owner:Hey John and Katrina! We're thrilled to hear about your experience with us and will be sure to pass the message along to Mike in particular. Thanks so much for the kind words - we look forward to helping you out again in the future! Cheers!
Amir Joekar
Good place to go to, great vehicles for sale, service does a good job, parts department great
Response from the owner:Hi Amir Thanks for the positive review! We appreciate you taking the time to give us a great review. Thank you for your business and we look forward to seeing you again soon. Kendall Ferguson Manager
Dylan Burk
Mohawk Ford is the best Ford dealership in the area! Brought my 2017 Ford escape in on Thursday morning, by 12:00pm we knew what the issue was and by 1pm on Friday my car was ready to be picked up. Donna from the service team was such great help. She let me know what was happening every step of the way! A job that was already done by Eastgate Ford and took 2 months to fix, you guys did in less than 2 days. Great service! Will definitely be back!
Thank you again, Donna and the service team at Mohawk Ford!
Response from the owner:Hi Dylan Thanks for taking the time to give us such an amazing review. We are so grateful. I will pass your kind words to the service team-I agree we do have the best team! Have a relaxing long weekend and please don’t hesitate to call if you need anything else. Kendall Ferguson General Manager
Moe Al Esrawi
just want to give a thanks to Ford Mohawk's especially Mike Savvis for the good service I received during my recent car purchase. Mike was responsive and patient, taking the time to answer all my questions. I’m happy with my experience. Thanks, for making this experience positive!
Response from the owner:Hi Moe We are so glad you had such a great experience with us-the team strives every day to provide the best possible customer experience. I will pass on your kind words about Mike he is truly a gentleman and knowledgeable sales consultant. Have a great weekend and hope to see you soon. Kendall Ferguson General Manager
Toofan Tarami
I had a great experience with Ford Mohawk's customer service. They were very prompt in fixing my truck's AC compressor and kept me informed at every step. The repair was done efficiently, and the staff was friendly and professional. I would definitely recommend them for their excellent service.
Response from the owner:Hey, Toofan! Thanks so much for the kind words and recommendation. We’re glad you were happy with your trucks service, and look forward to helping you out again in the future.
Kevin S.
Friendly attentive service department, even when I walked in 8 minutes before closing!
Response from the owner:Hey Kevin, thanks so much for the wonderful review! We're always happy to help.
Anthony Matthews
Stu and the team at Mohawk Ford were incredibly professional, patient and helpful when I had a total loss on my previous vehicle and was trying to get a new one while navigating my claim. They got me in a brand new Maverick that worked within my price range.
Response from the owner:Hey Anthony, thanks for the amazing review! We’re glad you're happy with your new ride and look forward to helping you out again in the future. Great photo!
Rob Baboth
Great customer service!! Wonderful people to deal with. Mohawk Ford will back you up with any service or maintenance requirements required. The relationship does not end when you purchase a vehicle, it actually starts. I should know, our family has purchased 26 vehicles since 1996. I think our next one is free!! Make sure you drop by, you will not be disappointed.
Response from the owner:Hi Rob, thank you so much for the fantastic review and for your continued support! It is much appreciated and we look forward to helping you out again in the future. Take care!
Ryland
Was shopping Evs, and got the best deal at Mohawk ford. Vince and the team were great. Process was easy not pushy was very respectful. Got good deal on my trade in and they even made my daughters day with a giant stuffed bear 100% Recommended
Response from the owner:Hi Ryland! Thanks so much for the kind words. It is much appreciated and we're so glad to hear you were satisfied with your experience. We'll be sure to pass along the message to Vince and the rest of the team! Take care! We look forward to helping you out again in the future.
Bill Dunlop
I’ve been a Ford guy since I was a kid! My first new car was 1994 Ford Escort! It’s a great vibe at Mohawk super friendly ◡̈ Vince is a great salesman! Used him many times! Thx for the new Escape
Response from the owner:Hey Bill, thanks so much for the 5-star review and kind words! We hope you're enjoying your Escape and we look forward to helping you out again in the future.
Boyd Anderson
I had a nail in my tire and called the service department, they were more helpful. Unfortunately, I needed a new tire and it took an extra day to complete the job. Stacy went above and beyond helping me through this service issue. Always happy with the service at Mohawk Ford. Thank you Stacey and all your staff.
Response from the owner:Thank you Boyd for your review. We will always take care of you!
Jen N.
Always good to me
Response from the owner:Hi Jen Thanks for the amazing google review-we appreciate it. Thanks for your business and we look forward to seeing you again. Kendall General Manager
C N
Angela is great. Friendly staff and good vibes.
Response from the owner:Hey there, thanks so much for leaving a review. We're happy to hear that you had a great experiece with Angela. Have a wonderful day!
Ric Camazzola
Oil change was done cleanly and efficiently.
Response from the owner:Thank you for your review, Ric! We’re happy to hear the oil change was done to your satisfaction. We appreciate your feedback and look forward to serving you again!
shane steele
Nice Friendly dealership
Response from the owner:Hi Shane, thank you for the kind words!
anil shrestha
nice place to live
Response from the owner:Thank you Anil for the review, if we can assist you in the future don't hesitate to reach out! Mohawk Ford
js_loader